03/24/2021 Update:

As of today, the lobby at 9618 Brentwood Dr is OPEN! We invite all of our members to visit the Brentwood location for any of their financial needs. The night depository will still be available for use, and is checked and processed regularly, at 9601 F St until the Credit Union is able to open the lobby at that location.

If you have any questions please feel free to contact us at 402-593-2680.

We look forward to finally being able to see all of our members in person!

12/14/2020 Update:

As of today, the lobby at 9601 F St. will no longer be open to the public due to the rising number of Covid cases. We apologize for the inconvenience. The night depository at that location will still be available for deposits and payments. Also, as of today the Drive-Through at our new location at 9618 Brentwood Dr. is OPEN! We are happy to serve you for any of your financial needs at this new location.

If you have any questions please feel free to contact us at 402-593-2680.

We look forward to the day that we can safely open our lobby doors to our members again.

09/21/2020 Update:

As of today our lobby at 9601 F St. is open to the public. At this time there will only be two people allowed in the lobby simultaneously and visits should be limited to ten minutes. In the event that there are already two members in the lobby, you will be asked to wait outside in order to accommodate social distancing guidelines. We encourage you to continue to use the night depository for deposits and payments if you would like. At this time, if you are interested in speaking to a loan officer, please call ahead to set an appointment.

If you have any questions please feel free to contact us at 402-593-2680.

We look forward to seeing you all again!

06/29/2020 Update:

We are entering into the next phase of reopening to the public. You may now set an appointment to enter the Credit Union for select services, such as cash withdrawals or opening an account. Please understand that for your protection and ours, you will be required to wear a mask, have your temperature taken at the door, and use hand sanitizer before you will be allowed to enter the lobby. Appointments must be scheduled ahead of time and will be limited to ten minutes in order to accommodate social distancing guidelines. Only the person conducting the transaction will be allowed to enter.

Call 402-593-2680 to speak to a representative about scheduling your next visit to the Credit Union.

03/24/2020 Update:

In a continued effort to protect the heath, safety, and welfare of our members, employees, and employees’ families, we have decided to temporarily close our lobby at 9601 F St., effective March 25th, 2020.

During this time electronic banking transactions will continue to process, and access to your accounts will continue to function with the use of your online banking and debit or credit cards. We will still be available by phone. Deposits and payments can be placed in the night depository to the right of the Credit Union door or mailed.

We apologize for any inconvenience this may cause and want to make sure our members have the information they need to access their accounts while we are temporarily unavailable.

Please continue to monitor your email and our Facebook page for any correspondence regarding the current situation.

We would also like to remind our members of reported email and phone scams regarding COVID-19. Please remember to never give out your account number, social security number, passwords, or PINs to unsolicited individuals.

Sincerely,

Kellogg Midwest FCU

Original Post

At Kellogg Midwest FCU the health, safety, and welfare of our members, employees, and employees’ families are of the utmost importance to us. We continue to monitor the situation surrounding the spread of the Coronavirus (COVID-19) and will follow guidance from the local health authorities and the Center for Disease Control (CDC).

We realize this has been disruptive to many already and want to make sure our members have the information they need and are prepared for possible required business closures. Currently, we are still available to serve our members at the 9601 F Street location, however, we encourage you to only visit the branch if necessary. Did you know most of the services done at the branch can be done electronically?

In the event of a business closure, electronic banking transactions will continue to process. We encourage you to use this time to test access to your online/mobile banking, debit/ATM PINs, and sign up for electronic services you don’t yet have. We would also like to remind you of the different ways you can access your account. Our Financial Service Representatives are available via phone to help you.

Online Banking – Visit www.kellogg-fcu.org to access your account online

  • Mobile Banking – Download our app “TouchBanking” the code is “KelloggFCU” to access your account via a mobile device (must be enrolled in Online Banking to log in to the app)
  • Mobile Deposits – Call to set up your account for mobile deposits using the mobile app
  • CardValet – Debit & Credit Card Monitoring App
  • Automated Teller – Call 1-800-647-4379 to check your account balances or make transfers
  • Debit Card Fraud – Call 1-800-262-2024 if you suspect there is fraud on your debit card or the fraud department has called you
  • Debit Card Lost/Stolen – Call 1-800-472-3272 to report a card as lost or stolen
  • Debit Card Pin Change – Call 1-800-992-3808 to update your debit card pin
  • Credit Card Lost/Stolen/Pin Change/Fraud Gen Assistance – Call 1-855-496-8634 for assistance with credit cards
  • Check Ordering – Call 1-866-421-4040 to order checks
  • ATM Locator – You have access to over 70,000 surcharge-free ATMs visit www.culiance.com/ATMLocator/?charterNum=5286 to find an ATM near you
  • Apply and Sign for a loan electronically
  • Visit www.kellogg-fcu.org/member-support/ for additional information
  • Email us at memberservice@kellogg-fcu.org for any other assistance

Should there be any changes to Credit Union hours or closures, we will communicate that information via email, our website www.kellogg-fcu.org, and Facebook.

We would also like to warn our members of email and phone scams that are already being reported with regards to COVID-19. Please remember to never give out your account number, social security number, passwords, or PINs to unsolicited individuals.

Remember if you need anything, we are here to help!

Sincerely,

Kellogg Midwest Federal Credit Union